Frequently asked questions.

Yes — most weekday jobs booked before 1pm are reached the same day across Hillsborough, Pinellas, Pasco and Hernando. We dispatch by ZIP and county routing, so a truck is usually already nearby.

Our diagnostic fee starts at $89 and is waived when you approve the repair. Built-ins, ice makers, wine coolers and cooktops are $99–$129. We always quote a flat-rate total before any work begins — never time-and-materials surprises.

No. Same flat rate Monday through Saturday, 7am–7pm. We only book Sunday for true emergencies (no cooling, active leak, gas smell).

Call (727) 555-0199 to talk to a real Tampa Bay dispatcher, or use our online booking form. We confirm a 2-hour arrival window and text the technician's name and photo before they arrive.

All major credit cards, debit, Apple Pay, Google Pay, ACH, and check. Payment is collected after the repair is complete and you're satisfied with the work.

Always. After diagnosis, the tech provides a written flat-rate quote covering parts, labor, and the 1-year warranty. Nothing is repaired until you sign off.

Every technician is factory-trained on the major brands we service, EPA-608 certified for sealed systems, and fully insured. We service Samsung, LG, Whirlpool, GE, Bosch, Sub-Zero, Wolf, Viking, Thermador, Miele and more.

Our trucks stock the most-failed OEM parts for every appliance we service — control boards, valves, igniters, pumps, sensors and door seals. Roughly 85% of jobs finish on the first visit.

We order OEM the same day from our Tampa parts warehouse. Most return visits happen within 2–3 business days, scheduled to your convenience. No second diagnostic fee.

Most jobs finish in 60–90 minutes including diagnosis, repair, and test. Complex sealed-system or control-board work can take longer — the tech will tell you up front.

Yes — shoe covers, drop cloths under the appliance, and full cleanup are standard. We treat your home like ours.

For some quick fixes (reset, breaker, vent check) we'll happily talk you through it on the phone at no charge. If it's something internal, we'll book the truck.

Every repair includes a one-year written warranty on parts and labor we installed. If the same failure returns within twelve months, we come back at no charge — no fine print.

Yes — 100% of the diagnostic fee is credited toward the repair total. You only pay one flat rate, not diagnostic plus labor.

Different failure, separate repair. But we always give returning customers priority dispatch and apply a loyalty credit toward the new diagnostic.

We're an authorized servicer for several major brands and bill the manufacturer directly when your appliance is still in factory warranty. Bring your model and serial when you call.

Tampa, St. Petersburg, Clearwater, Brandon, Riverview, Wesley Chapel, Land O' Lakes, Spring Hill, Palm Harbor, Dunedin, Tarpon Springs, Largo, Seminole, Pinellas Park, Plant City, Apollo Beach, Lutz, Carrollwood, Valrico, New Port Richey, Zephyrhills, Trinity, Brooksville and Weeki Wachee.

Yes — we run daily routes to Clearwater Beach, Indian Rocks, Treasure Island, St. Pete Beach, and the Apollo Beach waterfront. Salt-air control-board repair is one of our specialties.

No trip charges within our four-county service zone (Hillsborough, Pinellas, Pasco, Hernando). The flat diagnostic covers travel.

Yes — we work with downtown St. Pete, South Tampa and Clearwater high-rises every week. COIs are issued the same day for property managers, landlords and HOA boards.

Yes. We're set up for premium and built-in service: Sub-Zero refrigeration and wine, Wolf ranges, Viking and Thermador cooktops, Miele dishwashers and laundry. Coastal salt-air control-board repairs are a daily job.

We service all major brands. The very small handful we won't touch are commercial-only restaurant equipment and a few discontinued European brands where OEM parts are no longer available — we'll tell you on the phone before booking.

Yes. All our techs are trained on natural gas and LP ranges, ovens, cooktops and dryers, and we coordinate with TECO and Peoples Gas when a line issue is involved.

Yes — Samsung Family Hub, LG ThinQ, GE Profile, Whirlpool Smart, and Bosch Home Connect are all routine for us. Firmware-related faults are usually resolved without parts.

Rule of thumb: if the repair quote exceeds 50% of replacement cost and the appliance is past two-thirds of its expected lifespan, replace it. We'll tell you straight when that's the right call — even if it costs us the job.

Brownouts and surges are the #1 killer of inverter compressors and control boards in Tampa Bay. We strongly recommend a whole-home surge protector at the panel plus point-of-use protectors on the fridge and washer. Documentation for insurance claims is included free with any storm-damage diagnostic.

Yes — front-load washers grow biofilm fast, dryer vents clog twice as quickly, and refrigerator door seals soften within 5 years near the coast. Annual maintenance prevents most service calls.

Salt-air corrosion attacks exposed metal and circuit boards. Wiping exterior stainless weekly with a microfiber and dedicated cleaner, plus a board-conformal-coating service we offer on premium fridges, dramatically extends life.

We stay operational through Tropical Storm conditions and resume same-day service the moment Hillsborough and Pinellas EOCs clear roads. Storm-cleanup week is our busiest of the year — call early.